I bought an iPhone last year for my upgrade and did not
purchase the AppleCare (big mistake #1).
I did not purchase an Otterbox or a waterproof case for it (big mistake
#2). I went to the beach for Labor Day
and took it down to the pool with me (big mistake #3) and left it in my bag
with my cold water bottle that was sweating all over the place (big mistake
#4). My iPhone drowned. I tried to turn it on while it was still wet
(big mistake #5). It fried. When it finally dried out, the screen would
not work. The phone itself appeared to
be working fine because it was ringing when people called me and I could hear
text messages coming through, but the screen no longer functioned. So I went home and on a whim decided to try
and send it to Apple to see if they would fix it. I knew that they probably wouldn’t because it
was water damage, but I was desperate.
So I sent it to them anyway. They
emailed me a few days later that they were returning the phone unrepaired because
they don’t cover water damage under warranty yada yada. So here’s where things start to get a little
crazy.
I came home from work and there was a little sticky note on
my door from Fedex that they tried to deliver and no one was home to sign, so
they will be back tomorrow for a final attempt.
Stupid me didn’t think about signing the sticky note and leaving it on
the door for them or leaving them a note to tell them to take it next door to
my inlaws (BDM #1). So the next day,
Fedex comes back and obviously I still work at 10am on a weekday so I was again
not there to sign. So they left a note
that said they were sending it to their depot in Greensboro and I would need to
pick it up there. I didn’t get around to
driving to Greensboro until about 10 days later (BDM #2). I figured what was the hurry anyway, the
phone didn’t work so why did I need to hurry up and go get it? Plus it’s hard to plan that drive when you
have so much going on (school, work, toddler, life, etc). So I made the 45 minute drive to the Fedex
depot only to be told when I got there that they had shipped it back to Apple
because they only hold returned packages there for 5 days and then they return
to the sender (not really a BDM, but it still sucked). I was LIVID.
No one bothered to put any information about that little 5 day rule
anywhere on that paper that was stuck to my door, so how was I supposed to
know??
So then I go home and I call Apple the next day and tell
them what I’ve been told and I ask them to please reship the phone to me but to
a different address where someone will be home during the day. The lady on the phone says that’s fine and
puts a note in the computer for them to do so.
Fast forward to one week later and I still do not have the phone. So I call Apple back. I speak to a very nice gentleman on the phone
who informs me that according to their notes they are unable to find my phone
(BDM on THEIR part). At this point I’m
like, clearly it is not meant for this phone to make it back to my hands. So I ask him what I need to do at this point
and he says, “Well Mrs Hopkins, if they are unable to find your phone they will
just send you a replacement.” Say
WHATTTT??
Moral of the story……EVERYTHING HAPPENS FOR A REASON! And I have some amazing luck haha. I just hope that I don’t run into some random
person and transfer all of it to them like Lindsey Lohan in that movie “Just My
Luck.” That would totally suck. Maybe I should go buy a lottery ticket today
haha. Oh well, yay for getting an iPhone
again!!